laurie

I chose Laurie because she is listed as having completed levels 1 and 2 of the Deva Cut training. I have 3a hair that was mid-back length and I asked for a short bob (showed a picture for reference). I have had several Deva Cuts before so I am familiar with the process. The only thing Laurie did right was cut my hair dry. She did not cut curls individually, but put several inches of hair between her fingers and cut straight across, like a traditional haircut. This has resulted in hair within each natural curl being cut at different lengths, making the ends straggly. The layering is uneven, with random short pieces in places that don't contribute to the overall shape of the cut. As more days go by since my appointment I am realizing just how much damage was done. I will be going to someone else to attempt to fix this cut. I do not recommend this stylist to anyone with curly hair.

This was the first DevaCurl cut I'd ever had and the first time I'd been to this salon. Laurie was amazing! She really knew how to handle my curly, wavy, ringlety, frizzy hair. She cut about 7" off my damaged hair. The cut is one of the best I'd ever had. She also talked me through how I should wash/condition and style my hair. She was very professional and very nice. Would highly recommend this salon and Laurie! In fact, I sent my mom to her and she loved it as well.

I have struggled with the rating for this review for a while, but I think it's finally time for me to write it. First off, I have super curly dense ringlets, which makes finding a hair stylist a headache. I have had pretty good experiences with Deva Cuts in the past in different cities, so I decided to come to Laurie despite some of her bad reviews. Overall, my haircut wasn't awful, but it wasn't up to par with most of the other Deva Cuts I have received. It came out very choppy with one straight line of layer through the middle of my head, causing two sections and an almost mullet like appearance, but not unbearably bad. When she finished cutting my hair, she literally said "huh usually this cut doesn't look so triangley" which is the bane of curly hair existence, and honestly made me lose quite a bit of confidence in her. However, the main reason why this review is a one star review though is due to her behavior. Laurie frequently walked away in the middle of my cut. If she said ANYTHING to me before she did it, it might not have been that big of a deal, but she treated me like I didn't exist, and didn't say a thing. She is mid cutting my hair, and someone walks in asking to buy a Christmas wreath (this was in early December), and without a word to me she drops my hair, walks away, sells this person a wreath, chats for a few minutes about some holiday party they are both going to, then comes back and continues cutting. Maybe 5 - 10 minutes later her cell phone starts ringing in the other room, and she again drops my hair and walks away - no "excuse me" or "One second" or "I'll be right back", literally nothing to acknowledge she's walking away. What makes this worse is that I can clearly hear her conversation and it's about her dinner plans, where they should order out to and who should be responsible for picking it up. It irked me that she walked away in the middle of a cut for a personal phone call. This happened two more times during the initial cut process for various reason. The kicker though, was when she was washing my hair. Mid-shampoo someone who apparently typically cleans her building walked in with a question, saw she was busy and said "Oh, I'll just give you a call later!". Laurie said "No that's fine we can talk now", and then walked away WITH MY HAIR FULL OF SHAMPOO hanging over the super uncomfortable sink. She was gone for about 2 - 3 minutes and my neck was killing me. Then she comes back, still talking to the women, and begins washing out the shampoo. STILL talking to this women she proceeds to put shampoo in my hair AGAIN, then makes the comment, "Whoops! I already shampooed your hair, oh well at least it will be super clean!" and proceeds to massage the shampoo into my hair again (side note - my hair was clean, I shampooed that morning, so it's not like this was necessary). The housekeeper lady asks for the key to the building, and Laurie WALKS AWAY WITH MY HAIR STILL FULL OF SHAMPOO AGAIN!!!! I'm incredibly annoyed at this point, but don't have many options so I sit there. She comes back, washes the shampoo, then proceeds to add shampoo AGAIN, and makes the comment "oh my, I think I shampooed your hair three times, but that's ok!" \- which by the way it's not because curly hair drys out incredibly easy so shampooing it three times in a row is definitely problematic. At this point the housekeeper left, and there were no more distractions/her walking away without comment for the rest of my experience here in the salon. The kicker that absolutely annihilated any opportunity for her to get more than 1 star? She charged me an extra $20 because my cut took 30 minutes longer than normal. I didn't complain then, because I honestly just wanted to be done with this women, but really if she hadn't walked away from me 6 times and shampooed my hair THREE times, it probably wouldn't have taken so long. This women has some knowledge in cutting curls, but absolutely no knowledge in customer service. I honestly cannot believe she is still in business, and I left that appointment feeling bewildered, frustrated, and like I was an inconvenience.